Versandbedingungen
🚚 VapeFromeu Shipping Policy
Thank you for shopping with VapeFromeu! We are committed to providing our global customers with fast, reliable, and transparent shipping services. Please review the following for information on our order processing, delivery timeframes, customs policies, and customer support.
🕒 Order Processing Time
- All orders will be processed and shipped within 1–3 business days (Monday to Friday).
- Orders placed on weekends or holidays will be processed on the next business day.
📦 Estimated Delivery Time
We strive to deliver your order as quickly as possible. The typical delivery time is as follows (depending on the shipping warehouse and destination):
| Country/Region | Shipping from China | Shipping from Europe |
|---|---|---|
| USA (excluding Alaska and Hawaii) | 7–15 business days | 7–15 business days |
| Canada | 7–15 business days | 7–15 business days |
| UK | 7–15 business days | 7–15 business days |
| Germany, Belgium, Luxembourg, Netherlands | 7–15 business days | 3–7 business days |
| France, Italy, Austria, Spain | 7–15 business days | 5–10 business days |
| Czech Republic, Poland, Croatia, Slovakia, etc. | 7–15 business days | 3–7 business days |
🚚 Carriers: UPS, DPD, DHL, GLS, WEDO, POST, GENIKI, and other local courier services.
🔍 Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- You can track your order status on 17track.net.
- Please allow 1–2 business days for tracking information to update.
✏️ Order Modifications & Cancellations
- Before Shipment: You can cancel your order or modify your shipping address at any time.
- After Shipment: We are unable to cancel, refund, or change the address once the order has shipped. Please ensure all information is correct before placing your order.
💰 Free Shipping & DDP (Delivered Duty Paid)
We offer free shipping on qualifying orders and provide DDP (Delivered Duty Paid) shipping options for the following countries and regions:
-
No customs duties or import fees to pay upon delivery!
-
Eligible Countries include:
Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, Spain, UK, USA, and Canada.
🧾 Customs & Taxes (Non-DDP Countries)
For countries where DDP service is not available, the buyer may be responsible for the following:
- Payment of customs duties, clearance fees, and applicable taxes.
- Providing a trade registration number or personal identification number (if required by local customs).
We recommend that you check with your local customs authorities before placing an order to avoid any unexpected delays.
💬 Customer Support
If you have any questions regarding shipping, tracking, customs, or your order status, please contact us:
📧 vapefromeu@gmail.com
📱 WhatsApp: +852 66264532
Our customer support team is ready to assist you and ensure your order is delivered smoothly and safely.
VapeFromeu appreciates your trust and support. We are dedicated to providing the best shopping experience for our global e-cigarette customers.